Refund & Billing Policy
Read about AirBot’s billing procedures, subscription management, and refund eligibility.
1. Subscription Plans
AirBot offers various paid subscription plans with differing feature sets, billing cycles (monthly or annually), and usage limits. • All prices are listed in USD unless otherwise stated. • Subscription plans automatically renew at the end of each billing cycle unless cancelled.
2. Free Trials
Some plans may offer a free trial period. • You will not be charged until the trial ends. • You can cancel anytime during the trial to avoid charges.
3. Billing & Invoicing
• Charges are processed via our third-party payment processor. • Invoices are sent to the email provided in your account. • You are responsible for keeping your billing details up to date.
4. Cancellation Policy
• You may cancel your subscription at any time from your dashboard. • Your account will remain active until the end of your current billing cycle. • No further charges will occur after cancellation.
5. Refunds
Refunds are only issued under the following conditions: • Duplicate charges were applied due to a system error • You cancel within 7 days of your initial payment and have not used the service beyond setup • Refund requests must be submitted via email to support@myairbot.ai within 15 days of the charge. We do not provide refunds for: • Change of mind after service usage • Partial usage of a monthly or annual plan • Services already rendered or AI credits consumed
6. Failed Payments & Suspension
• If a payment fails, you will receive an automated notification. • Your access to premium features may be suspended until payment is resolved. • After 7 days of non-payment, your account may be downgraded or deleted.
7. Taxes
• You are responsible for any applicable taxes, including VAT or sales tax. • Taxes will be itemized during checkout, based on your billing address.
8. Pricing Changes
• We reserve the right to adjust pricing at any time. • Any changes will be communicated via email at least 15 days prior to taking effect.
For questions, contact us at: support@myairbot.ai
B N B Pro Information Technology L.L.C
Al Khabisi, Office No 3-145, Dubai, UAE

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